Thread: troubleshooting my rig (possibly firewire or vista64 issues)

I would say it's the firewire card. It will need to be a Texas Instruments chipset to run the Presonus stuff well. That's the one touchy thing with these cards.

If it's a laptop its most likely a RICOH or Via, which would account for your problems.

Before changing the firewire card make absolutely certain you have the correct drivers, Presonus had some issues with Vista drivers and 64 bit especially. I believe they have them resolved but make certain that the drivers are the most recent updates even new in box might have been on a shelf for a year or more which was the period that 64 bit was a big issue, Presonus tech forum is a pretty good resource if you have not tried.

The issue with the hard drive being recognized would make me look at issues with drivers before cards.

A 4 pin FW port will NOT supply power to the unit. Both your fw hard drive and Presonus unit will require external power to function. If one is not provided get a universal. Just make sure the voltage and tip polarity are correct.

The Firepod is externally powered. Plugs into the wall outlet

A couple more suggestions.

1-if the Firepod is plugged in and running with a different computer, you will often need to unplug it from the wall prior to plugging the FW cable into a different computer. At least most of the M-Audio units I've used work this way.

2-on many laptops, the onboard 1394 port is disabled in the either the bios or in the device manager by default. Also, do not rule out a faulty fw cable whether new or not. I think for best results, you'll want an Expresscard firewire card in the end. For that matter, is the unit actually powered up when it's plugged in to the wall? Lights or anything?

3-if the computer has already recognized the device but the driver installation failed then it would be best to go to the device manager and check for unknown devices. Right click and uninstall them, unplug the Firepod, run the installation program again plugging in the Firepod only when instructed.

- RICOH OHCI Compliant IEEE 1394 Host Controller
This device is working properly.

To answer multiple questions, that's what it says in my device manager.
Is there another place I should be looking to check if it might still actually be disabled? I figure this is a pretty sure thing that it IS working.

- Both devices use external power, they are both plugged into the wall and do light up by themselves before the firewire cable is plugged in. When the cable is plugged in, though, there is seemingly no change. I've always been doing one or the other, not trying to plug in both or daisy chain them yet (because I'm going to need to).

- I've only tried running it on this computer, I have no points of reference to guarantee that both devices are somehow defective or not. I have restarted the computer multiple times, as I know many devices are keen on that idea.

- My next plan would have been to get drivers from the Presonus site, as I had already snooped around there, but I fear the problem lie elsewhere since the external hard drive isn't recognized either.

I love you guys. Can't get this kind of support anywhere else. :)
Thanks.