did the driver install correctly?
Pardon me if you knew this or if it doesn't apply to the latest drivers:
My experience in the past with midiman drivers is that after you download them you have to extract the driver to a floppy as an installation disk. If he had trouble loading the driver this may be the reason. He will need to run the program off of the download which will extract the driver to the floppy for installation.
this might not apply to the xp drivers, but if he is having trouble maybe this will help...


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