A Typical Day Here at the RO Customer Service Helpline

[dvdhawk]

For those of you who man 'the Hotline' - maybe it's just me, but have you noticed a disturbing trend (even more than usual)?

I'm continually shocked by how many newcomers prefer to ask advice from a forum of strangers, rather than read the downloadable manual, or do any research - or experimentation on their own.

Like they say:


Give a man a fish, and he eats for a day.

Teach a man to fish, and he eats for a lifetime.

Try to prevent the same clueless dumbass from accidentally poking his eyes out with all the pointy things in the tacklebox, and he'll bitch and moan about 'not asking for a lecture on eye safety.' Arguing that he's already a professional fisherman, because he caught a fish once on a bass-fishing video game and only scratched his cornea a little bit doing that.



Is that Good Bass Response? or Good Bass Response? Can I just trap my bass in the corner?

[TheJackAttack]

That depends on whether you have earthworms or rubber worms.

[Davedog]

I.G.S. to whit: Instantaneous Gratification Syndrome. This life has turned to people expecting it now and in different colors and sizes.

All of you reading this.....THIS MEANS YOU!


You know who you are.

[bigtree]

Its only going to get worse. The new generation is being force fed from the time they are born. The Parents of this particular generation are blind to it as well. Its the me me generation. Its hard to imagine walking down the street or in a class room texting to someone beside you and thinking it is intelligent. Same goes for Facebook. ...

We've pulled our kids out of the school system and they are excelling in every way.

On that note, RO is heading into the top 100,000 in the world now so our traffic is increasing some. With that, we are getting more members so its par for the course.

[dvdhawk]

RO is heading into the top 100,000 in the world now so our traffic is increasing some. With that, we are getting more members so its par for the course.

Growing pains then.

This surely isn't a problem that's only chronological "younguns", but -

Geezer alert:
When we were kids, you looked out the window when you went anywhere by car (because it was usually more interesting than looking at the interior of the car, or my brother). A lot of my son's friends can't go on a 20 minute car ride without putting in a DVD or sticking their nose in a gameboy/PSP. No wonder GPS devices sell so well, young drivers never looked out the window to see where Dad was driving them.

Read the manual, study a map before the trip and you probably won't need one on the trip.

[bigtree]

I know its so sad, Dave. Look at people everywhere now, even adults at soccer games or walking downtown on the street. They are looking at their phone. Its unbelievable. People are addicted to cell phones.

[Jeemy]

Kinda skimmed your post Dave, was a bit too long and wordy. Any chance you could summarise? I'm a very busy man.

[kmetal]

Helpline is why you get paid the big bucks right? Some people are forced into technology, or they'll be forced out of a job, not everyone who uses it likes it. My dad is 62 and does more texting than i do, not because he updates his facebook status on every breath, but it's how people communicate in his industry (shipping). Frankly i'm surprised people even read anymore, it won't be long till these posts are little crap quality videos. I plead guilty to asking/suggesting stupid, or obvious, things on this site. Heck, half the new stuff i buy doesn't even come w/ a hardcopy manual, they force me to go online w/ my non-audio computer.
I hate how acceptable it is to ignore someone to answer a text mid sentence. My generation, i feel is truly the last of the people who know what a cassette is, remember what it's like before the internet, remember car-phones?
People haven't changed however, new devices have just made things a bit different. People are obsessed with themselves and other people. gossip will never die, whether your at a 17th century bar, or on a driod. I blame the person, not the technology.
Hopefully people will have so much immediate acces to each other they will get sick of it, and desire privacy. (very unlikely).
The band Death has a tune called 10,000 eyes, and while maybe not your style, if you read the lyrics,
it's an awsome prediction of the demise of privacy, and an excellent example of forsight if you ask me.
This post got me going, so as an end to it, It's not all bad. My friend stationed in afghanistan's only window to the world is his limited acces to facebook. Does he care molly ate a big mac and feels bad about it. NO. Does it help keep him sane. Dunno.
Ugh, auto-gain function on recording equipiment really gasses me. useful sparingly, but i bet i'll be paying extra for a gain pot soon enough, to creatively use gain.

[Boswell]

It's saddening to see newbies posting on R.O. who simply have not done even a simple search of the archives. However, before responding to yet another newbie post asking the same set of questions, last time I myself tried the R.O. site search I was about to recommend and found that I did not get very sensible hits, or, at least, results that would be useful to a newcomer to the terminology.

Is it out of the question for moderators to tag individual threads (or even posts within threads) as good newbie info, and then to have the page-top default search box scan only the tagged threads (or posts)? Full searches could be done as usual via the "advanced search" form.

[JohnTodd]

I agree with the search problem. I get crazy hits or can't find what I'm looking for a lot of the time.

Is there any way to incorporate Google's search tech into this site? Google's search is highly refined, even showing results for slight mispellings - engineers may be talented, but that doesn' meen thay kan spel. :D