I recorded my first record for my new project and wanted to be able to say "now available on iTunes" and other stores like that. Anyway I did some research comparing TuneCore and Dittomusic, heard some negative things about TuneCore, and being that Ditto is a bit cheap I went with them. Anyways it will be 3 weeks ago tomorrow that I uploaded my music to Ditto and paid their fee. I have yet to find my music in any of the few stores I've checked. It's not on iTunes, not on Spotify, not on rdio. I sent them a message last Friday and being that it was the weekend and they're UK based I figured I'd have to wait til Monday to get a response. It's now Wednesday and I have yet to hear anything from them. I just went to their page for life chat support via Skype and am waiting to be confirmed as a contact of theirs. They said it could take up to 3 weeks for some stores on their FAQ page, but with iTunes they said it generally is up in 24-72 hours. As you can imagine I'm starting to get pissed. I wanted to write here to see if anyone has used them to get their music in the online stores and if so what was your experience like? Thanks. EDIT/UPDATE: I just checked my mail again and they literally and ironically just mailed me back saying that it's been delivered and is processing. Not the best customer support if I have to wait 5 days for a response... I guess I'll just have to keep on checking. My guess now is that they forgot to submit it and when they saw me complaining they remembered and hit the submit switch.