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Cubase 4 + Firestudio

Discussion in 'Cubase' started by LunchBox42, Sep 2, 2008.

  1. LunchBox42

    LunchBox42 Active Member

    Hello all,

    I am having some issues getting my Presonus Firestudio 26x26 to work with C4.

    I updated the firmware and all on the FS, and made sure all the updates are good on the C4.

    The problem: When I boot up the PC, I turn on the Presonus FS, and then the firewire light blinks for a few, and then it turns solid blue. All is good. However when I fire up Cubase, Cubase locks up on something along the lines of "SSE Optimized DSP..." and then all of a sudden the Firestudio fire wire cable starts blinking red and blue again. Then everything locks up until I power off the Presonus. Once it is powered off, the computer begins to respond and Cubase crashes.

    Ideas?
     
  2. hueseph

    hueseph Well-Known Member

    Posting the specific error message would be good. You may need to change the MIME settings for Cubase before you boot it up. Mostly though, this question would be best asked at the Steinberg.net forum or the Presonus forum.
     
  3. LunchBox42

    LunchBox42 Active Member

    Thanks for the information. I thought it might be a hardware issue and went to post on the Presonus forums, but they were not responding. So I figured I would take a stab here to see if anyone experienced the same thing.

    It does not give me an error, it just locks up and crashes. :-/
     
  4. Codemonkey

    Codemonkey Well-Known Member

    "SSE Optimised DSP"

    SSE is an instruction extension set available on some processors. What type of CPU do you have? I don't know much about SSE itself, just what it is.
    (Or, is the FP acting as a DSP?)

    How about a few PC specs, who manufactured your firewire chipset, are you on XP or Vista or some crazy thing like linux+wine?
     
  5. LunchBox42

    LunchBox42 Active Member

    Custom build PC:

    It is an Intel Core 2 Duo E6600, 2GB RAM, it is Onboard Firewire. Motherboard manuf is Gigabyte X38-DQ6. XP Pro 32bit with SP3. No other software on it except for the Cubase 4 and Presonus drivers.
     
  6. Codemonkey

    Codemonkey Well-Known Member

    ok C2D has SSE. I thought it would.

    Onboard firewire...
    There's been known problems with firewire chipsets and apparently Texas Instruments make the best.

    Unplug the FS and load Cubase, see if it loads up then?
     
  7. LunchBox42

    LunchBox42 Active Member

    Yeah, it Cubase loads no problem when FS isnt on. When FS is on, the whole computer goes wonky. Perhaps I should splurge on a PCI firewire with TI chips?
     
  8. blaumph2cool

    blaumph2cool Active Member

    Get a PCI or PCIe Firewire card with a Texas Instruments chipset. accept no substitutes.
     
  9. LunchBox42

    LunchBox42 Active Member

    Aye Aye, Capitan!

    _____

    Any recommendations on manufactures?
     
  10. EricUndead

    EricUndead Guest

    Make sure to get a 400mhz not a combo with usb or 800mhz. I bought a FP10 and ended up having to send a TI 800mhz Firewire card back because I didn't read the stickies on the Presonus forums. They actually recommend certain brands like I got a Pyro (I think) and it works great. It was like $15 cheaper as well so my restocking fee at least was absorbed.
     
  11. LunchBox42

    LunchBox42 Active Member

    Ok. Before I go to buy one, I double checked the chip of the onboard firewire ,and it shows a TI chip. Should I still get a PCIe one?
     
  12. Codemonkey

    Codemonkey Well-Known Member

    Clever.

    No idea.
     
  13. hackenslash

    hackenslash Active Member

    What does your error log say? You can find it at

    c://program files/steinberg/cubase4/Cubase4.log

    Post the last entry here. They're usually gibberish, but they can at least give a clue where to look. If you're not getting any BSOD, it's more tha likely software or driver related.
     
  14. LunchBox42

    LunchBox42 Active Member

    Hey,

    There is no log in that folder, or anywhere that I can tell. Just four *.opt files, 2x *.dll, and the cubase exe.
     
  15. hackenslash

    hackenslash Active Member

    There certainly should be. Use the windows search facility to search for the key word 'log'. It should be in that folder, as it's part of the main installation.
     
  16. Angstaroo

    Angstaroo Active Member

    Hi Lunchbox, sorry to hear you're having troubles. I too have a Firestudio, although I'm only using the Cubase LE that came with it right now but I plan up upgrading to Cubase 4 here soon. Time and money and all that... I haven't had any problems with my setup yet, although I occasionally will get a couple clicks/glitches in the track I'm recording. It doesn't happen often, just a handful of times so far. I'm in the middle of recording a project for some friends of mine and it's my first recording with this setup, and it's been nice that I haven't run into any real issues yet. I'm using firmware version 318, FPGA version 73, software version 3.1. I've only recorded a maximum of six tracks at one time at 88.2khz resolution at 24 bits. My buffer size is 224 samples, which is where it seems happiest at with my setup. That's a little higher than I'd like, but again... it works well.

    I personally found the Presonus forums quite helpful before I bought the Firestudio and my Firewire card. I didn't have onboard Firewire on my computer, and the Presonus forums recommended Firewire 400 cards with the VIA or TI chipset. I bought one with a VIA chipset and it's been great. I was also worried because my rack isn't sitting right next to my PC, and I've read of problems with longer Firewire cables contributing to latency. I ended up finding a 25' active extension cable at TigerDirect and decided to give it a shot, and it's been working great and hasn't caused any additional latency.

    Anyway, on to your issues: I would suggest looking for a Firewire 400 VIA chipset card and getting a good, quality cable under 14' in length if you haven't already.

    With Cubase, try starting it up without the Firestudio connected. It should recognize that you've changed audio devices (to your default sound card) and should ask if you wish to test the new device. Then, when you go back to the Firestudio, it should do the same thing again. I always run this test to make sure I'm getting a consistent connection to the Firestudio.

    Without having run into this issue myself and without being there to fiddle around and try different things, it's really difficult to give you much help. It sounds like an issue with Cubase and your CPU, since the error is that SSE Optimized DSP error, although it does seem strange that it then messes with your Firestudio's connection. Starting up Cubase shouldn't cause the system to reject the connection to the Firestudio... if there was a connection issue, it wouldn't have connected in the first place. If there was a problem with Cubase and the SSE Optimization, Cubase should have issues starting up whether the Firestudio is connected or not. So it seems to me that this is definitely a problem with your current configuration of CPU and onboard Firewire. I would try buying a different Firewire card and/or cable and see if this solves the problem. Make sure you buy the card from somewhere that you can return it if it doesn't solve the problem. I would also try and contact Steinberg's tech support, although they may just brush it off as a "hardware error" and consider it someone else's problem, but their forums might be a good place to check as well.

    Good luck!
     
  17. PAETECH

    PAETECH Guest

    Hi Lunchbox, this is Jeremy from PreSonus Audio, if you still need help let me know, and maybe we can work out the problem.

    -jpleasant@presonus.com
     

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