I think this is worth reporting: I bought a MA-200 tube condenser from Mojave Audio about a year ago. Recently, the rubber bands holding together the shock mount disintegrated. I wrote Mojave asking how to go about getting replacements. They immediately replied, asking me where to send them - free of charge. Two days later, a completely new shock mount arrives UPS at my door - not just the rubber bands, but the whole thing. No questions, no fuss. That's really good support. p.s. I have 0% interest in the company.