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Discussion in 'Recording' started by trembucker, Apr 28, 2004.

  1. trembucker

    trembucker Guest


    so i have a mackie HDR 24/96... all of a sudden, it stops recognising any external drive. we reformatted twice, still no luck. we've done everything, spent a good 7 hours troubleshooting... we think someone put the wrong kind of tray into the bay, and ^#$%ed something up. i know someone had put an SNT127A from startech.com in there, but they were convinced it was more than compatible... what does everyone here think? here is the tray in question: here is the tray.

    anyone have any idea how i can solve this problem? the studio had to shut down 2 sessions so far, this has to get fixed in the next few hours! and we're definitely trying to avoid buying a new machine... does anyone know what happens when you use the wrong tray? exactly what gets cooked? how it can be fixed?

    also, we're searching for the HDR complete re-format disks. not the stuff you can download... we received these special complete re-format disks from mackie, but one of our engineers misplaced one... if anyone has these, please post so i can download them from you!!!!!

    thank you everyone! any help is much appreciated! we're all running on no sleep, scrambling to get this sorted out!
  2. Davedog

    Davedog Distinguished Member

    Dec 10, 2001
    Pacific NW
    Have you addressed this problem to Mackie Tech Support? They may or may not answer their phones...
  3. Beeernd

    Beeernd Guest

    HDD Pin configuration

    Hmm, I would love to help you out. Remembering that this machine is essentially a Pentium PC with a MBO and ultraIDE interface I would suspect that it might have to do with the pin configuration on the back of the actual external HDD. Is it set to MASTER? I dimly remember having to try different settings (slave/master/etc.) in order to get the OS to recognize the drive. Have you got the newest OS and drivers installed? Since it is a PC it will also have a BIOS setting and most likely will allow you to access it (upon booting) and check whether the drive appears in the bios.
    Hope things work out for you.


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