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Help! Macintosh won't take M-Audio Quattro signal!

Discussion in 'Recording' started by TJK, Aug 22, 2005.

  1. TJK

    TJK Guest

    I'm an amateur trying to do something very simple and very necessary and failing to get off the ground.

    I've got a Power Mac G5 running OS X Tiger (recent upgrade from Panther) and Garage Band. I blew 100 bucks on an M-Audio Quattro to convert my guitar signal from a jack to USB signal. I can't get any guitar signal into my Mac at all. Nothing.

    I had the latest Quattro driver for Panther, then got the driver for Tiger. The computer sees that the Quattro is there--I can select it as the input/output device in Utilities-Preferences and GarageBand Preferences. I can hear the guitar via headphones plugged into the Quattro (if I press the monitor button). But nothing gets to the computer.

    I tried another freebie recording program, so it can't be a Garage Band problem. I've tried a preamp. I've tried a microphone instead of a guitar. Nothing gets from the Quattro to the Mac.

    I exchanged e-mails with M-Audio tech support for 9 months and followed all their instructions--nothing. I mailed it back to them, they mailed it back and said "In our hands, your device works--you can't have a refund."

    I have a Quattro that is a $100 paperweight, and I'm really mad. I just want to record a little music. I have a really really good computer.
    What in the name of all that is holy do I have to do to get my guitar signal into my Mac?

    Thank you.

  2. TJK

    TJK Guest


    Oh, and I have successfully recorded voice on Garage Band using a (Plantronics) USB headset mic without going through the Quattro, so I know the computer, USB ports, and Garage Band are functioning. I use the USB port on the G5, not a hub...
  3. gambit

    gambit Active Member

    Dec 14, 2000
    Bristol, UK
    Home Page:
    Similar to Kurts opinion of the Pod - the best noise you can get out of the Quattro is the loud *clank* it makes when it hits the bin....

    I had one for over a year, and never managed to record more than 20 seconds of ANYTHING. Emails were exchanged like you and the problem was never solved. IMHO the USB implementation is useless and the drivers worse. Cut your losses and take it back to the store and use your consumer rights to complain.

    I swapped mine for a Delta 44 which has not failed me yet!
  4. maintiger

    maintiger Distinguished Member

    Dec 3, 2003
    Whittier, California, USA
    Home Page:
    go to M audio and download the latest drivers- they changed for Tiger

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