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Is this guy BS'n me?

Discussion in 'Recording' started by AlMiller, Feb 8, 2006.

  1. AlMiller

    AlMiller Guest


    I posted here a few weeks ago that I'm having trouble getting my HP Media Center m7334n PC to work correctly with a new Presonus Firebox recording interface box. The PC uses the AMD Athelon dual 64x processors. What I'm getting back from a sales rep with Sweetwater is that most HP computers are known to be problematic with third party audio recording interfaces and are not recommended for using as a DAW. The sales rep asked me to provide him with the PC and firewire chipsets info and I did. The chipset is:

    “Motherboard and firewire controller chipset is ATI Radeon Xpress 200.”

    This is what the sales rep had to say about the chipset info.

    “FYI I got an email from one of my techs saying this chipset is highly incompatible with many audio programs and interfaces."

    I think the sales guy from Sweetwater is just trying to put the blame somewhere else...what do you guys think?
  2. Vaylence

    Vaylence Guest

    Are you using a 64 bit OS?

    If you are using winxp there was a firewire patch that may help you.


    load this ontop of service pack two.
  3. AlMiller

    AlMiller Guest

    Actually, no, I'm running Windows XP Media Edition. From what I've been able to discern, Media Edition is just XP Pro with some extensions for multimedia and TV stuff. Thanks for the input. :)
  4. RandomGuest

    RandomGuest Guest

    Feb 10, 2001
    well hate to bust your bubble but no.
    problem 1) Media Center
    problem 2) an HP computer
    probelm 3) not purpose built for audio
    problem 4) ATI chipset.

  5. Lerxst

    Lerxst Guest

    Directly off of their website:

    "We have seen many issues unique to systems running Windows XP Media Edition, and strongly recommend using Windows XP Home or Professional instead."

    "Laptops with the ATI Mobility Radeon 9000/9100 IGP chipset have shown consistent problems with pops/clicks on playback. You can check for this chipset in the Device Manager/Display Adapters. We strongly recommend that you do not get a system with this chipset, as there is not currently a workaround for this incompatibility."

    Source: http://www.presonus.com/compatibility.html
  6. McCheese

    McCheese Well-Known Member

    Mar 24, 2005
    HP's are fine for internet surfing, word processing and household type stuff, but I never recommend them for anything remotely professional. They can work, but tend to cause more problems than other computers. Same with compaq (who I believe is owned by HP now).

    It all started back when they began soldering their CPU's directly to the mobo, and it went downhill from there.
  7. AlMiller

    AlMiller Guest


    I exchanged the Firebox for a MOTU 828mkII and .... bingo, problem solved. NO more drop outs...nada! :D

    Thanks, guys
  8. mwd

    mwd Guest

    I would respectfully disagree with previous post. I have owned many brands and realistically have found none more stable than my old HP 772n. I've had one blue screen 4 years ago due to a mouse driver.

    It has taken every upgrade I've thrown at it and is still screaming along. Memory bumped, converted to SATA with 3 Raptor Drives even converted a new NEC burner to SATA and got rid of all those IDE cables.

    Topped it off with a fresh install of Windows XP Pro. It doesn't snap, crackle or pop no matter how much audio I throw at it.

    I am getting the urge to step up to a new system with more CPU and memory capability and I really find myself hoping I can do as well as I did with this one.
  9. golok

    golok Guest

    i second mwd.....HP's are stable. I used my HP 4445 Pentium II with 256 of ram for the past FIVE YEARS. it had cubase 3.x reason 2.5 and a layla 24/96 sound card. the reason i kpt it so long was that it never crashed....maybe couple of time 5 years ago when i was setting it up.

    i even owned a G3.....yes, it was much powerful then the HP but it died on me one hot summer day. My HP can take the HEAT.

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