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Playback is out of sync

Discussion in 'Computing' started by metalnick, Dec 14, 2009.

  1. metalnick

    metalnick Active Member

    Okay so here is my problem;

    I have a mobilepre usb preamp from m-audio, and when I plug my guitar in to make it go through my speakers everything works just fine, but it's out of sync, aprox .5 seconds to 1 second. This is really irritating when you're trying to record :/

    I have windows7 64bit
    I've downloaded ASIO4ALL

    I don't know what else to do, any help on this would be greatly appreciated

  2. Spase

    Spase Active Member

    There are drivers for the mobilepre that should work better than the ASIO4ALL. type mobilepre into google and they should be easy to find.
  3. hueseph

    hueseph Well-Known Member

  4. metalnick

    metalnick Active Member

    Alright, I've found the problem.

    I had the drivers already, but I need to set my latency to 0, or close to it.

    But the latency bar is greyed out so I cannot move the slider, any suggestions?

  5. hueseph

    hueseph Well-Known Member

    Uninstall asio4all and reinstall the 64 bit drivers.
  6. metalnick

    metalnick Active Member

    Hey, I did ask you suggested, and the results are still the same. Also when I plug my guitar into my ch1 input the sound only comes out the left speaker/headphone and ch2 is the right headset/speaker.

    Help :(
  7. hueseph

    hueseph Well-Known Member

    This sounds like a Vista thing. Have you set default recording device in Windows? What DAW are you using?
  8. metalnick

    metalnick Active Member

    I'm using windows 7 64bit

    And can you guide me where to look into my computer to find my default recording and the DAW (what is this?)
  9. hueseph

    hueseph Well-Known Member

    Digital audio workstation. I m at work. Tomorrow.
  10. metalnick

    metalnick Active Member

    Hmm, well if this is a software, I do not have one of those DAW
  11. TheJackAttack

    TheJackAttack Distinguished Member

    That's because when you plug into channel 1 it is panned hard left and likewise channel 2 is panned hard right. This is within the ASIO control panel for the MobilePre.

    On either Win7 or Vista make sure that you have turned OFF the Use Control. Also, make sure you have set the permissions on the hard drive to allow all for all available profiles.
  12. metalnick

    metalnick Active Member

    I have deleted ASIO4ALL as I was following the steps above, so I should re-instal it you say?

    Where can I find the "off" feature for the Use Control ?

    And this set permissions on the hard drive thing, this is the "run as administrator" yes ?
  13. TheJackAttack

    TheJackAttack Distinguished Member

    No. Do not reinstall Asio4All. An ASIO driver is a type of audio driver. The MobilePre provides it's own ASIO driver. I don't have that device but the M-Audio drivers usually install an icon in the system tray (lower right corner of screen) . From within that GUI you should have access to controls.

    To turn off user control:
    Click Start->Control Panel->User Accounts->User Accounts->your name->Change User Account Control Settings. Pull the slider all the way to the bottom. Restart.

    Permissions on the hard drive:
    Click Start->Computer. Right click on the hard drive. Left click on the Security tab. Click <Edit> Make sure every profile under <Group or User Names> has the "allow all" permission checked.
  14. metalnick

    metalnick Active Member

    Hmm, well, all of which you asked me to do was already done. (The slider was at 0, and in computer>security all my accounts already had full access.)

    So I am really dumbfounded right now.

    here is what I see in my asio m-audio control pannel if this helps any:





    edit: I can't move my latency slider.
  15. TheJackAttack

    TheJackAttack Distinguished Member

    The latency slider should only be greyed out if the driver isn't being used-ie not connected. Is there a DAW open? If so it probably has control of the ASIO driver and you will have to access the settings from within the DAW.

    I confess to not being up on much of the M-Audio oeuvre. Not a huge fan.

    Hueseph will likely check in on you tomorrow. I've done for the night.
  16. metalnick

    metalnick Active Member

    Okay thank you very much for the help.
  17. metalnick

    metalnick Active Member

    So, any ideas ? :(

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