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PROTOOLS latency problem

Discussion in 'Pro Tools' started by MIKE1949, Mar 17, 2005.

  1. MIKE1949

    MIKE1949 Guest

    I HAVE BEEN RECORDING ON A BRAND NEW COMPUTER FOR THE PAST 7 MONTHS. IT IS A DELL 4800 WITH A P-4 3.O GIG SYSTEMWITH 1 GIG OF RAM. IT HAS WORKED FLAWLESSLY FOR THAT PERIOD OF TIME. ALL OF SUDDEN FOR NO APPARENT REASON, I STARTED HAVING LATENCY PROBLEMS WHEN I RECORD. THE RECORDING SYSTEM IS A PROTOOLS LE 6.4.. I HAVE RELOADED THE SYSTEM FROM SCRATCH AND REINSTALLED PROTOOLS BUT THE LATENCY IS STILL THERE WHEN I RECORD. I DID ALL THE PREP THAT IS REQUIRED FOR WINDOWS XP FOR IT TO WORK PROPERLY ON THIS COMPUTER. BUT TO NO AVAIL THE LATENCY IS STILL THERE. I NEED SOME SERIOUS SUGGESTIONS ON WHAT I MIGHT BE MISSING. I KNOW I MUST BE BUT I DON'T KNOW WHAT. :(
     
  2. mrbwnstn

    mrbwnstn Guest

    I hope someone has the answer. I'm looking at purchasing the same set up in the next few months.
     
  3. jdsdj98

    jdsdj98 Active Member

    Have you read the manual? Have you called Digidesign tech support? Have you checked the DUC and PT LE compatibility documentation regarding your computer at http://www.digidesign.com? Those are the first places you should look, as they are very specific to the application and hardware you are having trouble with.
     
  4. LittleDogAudio

    LittleDogAudio Active Member

    Here's a silly question. Are you sure that you are using a non-system drive to store the audio?

    Just a thought.

    Chris
     
  5. MIKE1949

    MIKE1949 Guest

    LATENCY REMAINS A PROBLEM

    TO THE GENTLEMEN ENGINEER. THANK YOU FOR THE HEADS UP ON THE DOCUMENTS BUT I HAVE BEEN THRU THEM AND DONE EVERYTHING THAT PROTOOLS REQUIRES. THIS PROBLEM JUST SHOWED UP 2 DAYS AGO. OTHERWISE THIS SYSTEM WAS MATCHED TO THE SPECS CALLED FOR BY PROTOOLS AND DELL CONFIRMED ITS ABILITY TO HANDLE IT EASILY. WHEN PROTOOLS IS IN OPERATION THE MOST CPU USAGE I GET IS ABOUT 40%. SO THERE IS NO REAL DRAIN ON THE SYSTEM. ACCORDING TO A TEST I DID LAST NIGHT, ITS OFF BY ABOUT .080 OF A SECOND. AT LEAST THAT WAS THE CORRECTION I NEEDED TO MAKE TO A TRACK AFTER RECORDING IT. THE LATENCY IS SMALL BUT NONE OF THE SETTINGS THAT PROTOOLS SUGGESTS HELPS, THE LATENCY REMAINS THE SAME. EVEN THOUGH FOR THE LAST 7 MONTHS IT HAS GIVEN ME NO TROUBLE AT ALL. SOMEONE PLEASE HELP! MY STUDIO IS AT A STAND STILL AND DIGI HAS STOP SUPPORT FOR THIS SERIES RECORDING DEVICE AS OF 2005.


    MIKE
     
  6. jdsdj98

    jdsdj98 Active Member

    Under the "Operation" menu is a setting called "Low Latency Monitoring". When this setting is checked, the system, in record mode, bypasses the plugins and aux sends, and provides a way to monitor while recording with practically zero latency. Do you have that checked?

    Under the "Setup" menu, open the "Hardware Setup" or "Playback Engine" (I can NEVER remember which one) screen. What is your hardware buffer set to? If this is anywhere above 128 samples, and you do not have "Low Latency Monitoring" activated, you will notice latency when recording.

    And, as Little Dog asked and implied, make sure that you are recording to a second hard drive dedicated to audio, not your system drive.

    Are you having this problem when recording overdubbing one, or multiple tracks in an existing session? If mulitple, how many, and have you tried just recording one track to see if this reduces the severity of the problem, or eliminates it altogether? If more tracks causes more offset, I would lean toward believing it to be a hardware/computer/hard drive issue, not a software setting issue.
     
  7. dpd

    dpd Active Member

    dumb question, but needs to be posed:

    did you or anyone else make *any* changes to the software configuration on the Dell PC 2 days ago?

    Anything new in the System Tray or running in the background? Shut it all off if you can?

    What PT Interface are you using?

    Oh - and one more suggestion: Please don't post IN ALL CAPS - IT'S HARD TO READ.
     
  8. try nuendo....
     
  9. MAESTRO

    MAESTRO Guest

    i also suggest trying the low latency monitoring.it solved my problem
     
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