Im new to the board, but ran into a consistant problem today the last couple of days. I've been using a G4 dual processsor OS X 10.2.8, Mbox w/PT LE 6.2.1 for the last year. Well It started crashing at the start up of the PT launch program. (the unexpected quit msg) I trashed all the preferences and just about everything Digidesign forums says to do. Last resort was to uninstall PT and reinstall. Well I got the authorition code (sticker inside my getting to know PT) but is the code for PT LE 5.x the version that came with the MBOX, I got the PT LE 6.0 upgrade disk at time of purchase. I can't find the envelop it came in where I think I stuck the authorization code on. So I can't upgrade to at least back to where I was at 6.2.1 and guess what I bought it year ago exactly on 8/27/03 so I'm out of getting free support any ideas please help.