In 2005 I purchased the Waves IR-1 Native Reverb. Nearly 2 years later my computer crashed and I had to reinstall Waves IR-1. (I've come to find out that Waves no longer uses disk based authorization. Instead they now use an Ilok USB key.) When I tried to authorize the software again, Waves would NOT allow it. Their site read "No product elligible for Ilok authorization" even though I did in fact register the product after I originally purchased it. I called Waves and they told me that my support period has expired and that I would need to *pay **$125* to renew my "support plan"!!!!! I explained to the tech support guy that I was not calling for tech support but merely trying to get my software authorized because THEIR mechanism was preventing me from authorizing something that I paid for. Keep in mind that this authorization mechanism exists for THEIR OWN PURPOSES -- not for the consumer. Yet they were asking to charge me for tech support on their mechanism that conveniently does not work and otherwise can't be fixed!!!! What if you bought a car and 2 years later tire locks were suddenly put on by the manufacturer until you paid $125.00 to authorize use of the vehicle?