digi002 and pro tools



I just bought a digi 002, which cam with pro tools, i also bought a new HP computer with Windows XP and installed a fire wire port in it. I installed pro tools fine but when i tried to install the digi002 as new hardware i had a problem. It says it cannot find this one drive, but i will even show the computer where it is, cuz its on the pro tools cd and even in ym program files and everytime i do this, my computer restarts, any ideas why this may be happening? Has anypone ahd a problem like this? Should I just take the comp back and buy a G4? thankyou any help will be appreciated.



Well-Known Member
Apr 9, 2003
Fairfield County, CT
I am not familiar with Pro Tools on PCs, I use it on the Mac. I recently purchased a Digi 002 and it would not be recognized by the system. A replacement Digi 002 solved the problem. There have been definate problems with the Digi 002 production line.

Are you running the drive off of the 002 firewire bus? Also, all the software must be on the drives, not the CD, and PT works best with the SW on one drive and the audio running to another.

Check out the Digidesign Users Group and the Support page at http://www.digidesign.com. Lots of good stuff there.

Good Luck

Uncle Bob



Well-Known Member
Jun 8, 2002
Denver, CO
No need to make this a Mac vs. PC debate at all. I have used PT extensively on both platforms with equal degrees of stability and crashes. It's PURELY a matter of preference on the user's part. Go with whatever platform you feel more comfortable with.

However, definitely go check out Digi's website, as HP Pavilion PC's are specifically noted as having compatibility issues with 002. Some brand name, proprietary, pre-assembled PC's don't handle PT too well. If going with a PC, your best bet would be to consult Digi's website for component level compatibility recommendations, and then check out the computing area of these forums for help in getting what you need (we're talking about building a box from scratch, which can be done for not much more $$$$ than buying one already made) and getting it up and running. If you go with a Mac, well, go with the most Mac your $$$$ will buy.