TASCAM US-1800 and Ableton 8 - can only get channels 1 and 2 out of 10

[beebody]

Hi guys, I'm new to recording and I just got my first audio interface, a TASCAM US-1800, and a new, really nice laptop from ADK with plenty of memory, fast processor, all that, so I know my problems aren't a lack of power.

On my old, crappy Toshiba laptop running Win XP, the Tascam wouldn't register any channels aside from 1 and 2 in Ableton Live 8. Tech support for Tascam said that I would need to get an ASIO driver (I got ASIO4ALL) to enable the channels manually in the DAW. I did, but channels 3-10 still don't get received though they do work when monitoring the Tascam directly. I hoped that maybe it would work better on my new laptop. Tascam has a "control panel" but it has very few options, none of which are related to enabling individual channels.

New laptop got here yesterday so now I'm running Ableton 8 on Win 7 but the issue is the same. I got ASIO4ALL again to see if that would help, but it actually crashed Ableton and my computer several times, and it didn't resolve the issue. I have the latest Tascam US-1800 driver from the website and there is no firmware update on the site for that model.

So, my noob questions:
Is there an alternative to ASIO4ALL that might improve communication between the Tascam and Ableton?
Is there ANY other driver / solution that would fix this?
Does the Tascam only work with Cubase or what?
Is this a lost cause and I need to just buy a different interface? If so, can I return this piece of crap because I can't use it with my DAW?

Thanks in advance for any help you can give me!

 

[hueseph]

There should be an ASIO driver for the Tascam from their website or on the install disc. You simply need to go to the settings in Ableton Live and select Tascam ASIO as the audio driver.

 

[beebody]

There SHOULD be. 404'd, thanks Tascam. I sent them an email but AHHHHHHH. Is there anywhere else I can get it?

I did download and install the "US-1800 driver" on the US-1800 downloads section but there's no mention of an ASIO driver. And the general "software section" where I might hope to find something like a general Tascam ASIO driver is a 404.

[="http://tascam.com/software"]http://tascam.com/software



[/]

 

[hueseph]

I was able to successfully download both 64 and 32 bit driver versions from these links.

[="http://tascam.com/product/us-1800/downloads/"]Product: US-1800 | TASCAM[/]



If you've installed the driver, go into Ableton and set up that ASIO driver as your audio engine. If you're not sure how to do that, go read your manual. There should be a getting started manual, either physical or in PDF form. I mean, the manual for Ableton as these setups are software specific.

 

[beebody]

Ah, I didn't know those were ASIO drivers. I thought that was just the Control Panel. I have already installed that (on two computers, one brand new with nothing else on it) and I have tried using both MMX/DirectX and ASIO. ASIO gives me the option to enable all the channels, but they still don't work.

 

[hueseph]

Make sure you are using Tascam ASIO. Not ASIO multimedia or ASIO full duplex. These are Windows ASIO drivers and they are awful. Then you need to enable the input from within the track properties. I'm downloading Ableton Live lite from my old account just to see if I can get it to work.

 

[hueseph]

Under options/preferences/audio. Under driver type, select ASIO. Under Device select Tascam ASIO. There should be a setup tutorial the first time you open up Live. It should be the first thing you see to the right of the workspace.

Once you've set up the ASIO device go to the Input configuration and select your inputs.