Cubase Artist 10.5 suddenly stops and crashes.

Discussion in 'General Discussion' started by jamie Lofts, Feb 26, 2020.

  1. jamie Lofts

    jamie Lofts L plates are always on for a musician. Active Member

    Jan 11, 2019
    I had a bit of a format and decided to just put my games on (linked via separate hdd) and Cubase using my main ssd. I copied my settings and preferences to save some time and everything seemed to be working ok. I loaded some of my old projects which are setup different to my current project settings and found Cubase would out of the blue freeze for a second then crash. I tried to copy my old project to my current setup which seemed to work for awhile but I got another freeze and crash. This can happen on playback and recording. I admit I should have just used a new preference from the start so I deleted the folder under Appdata/Roaming and started from fresh again. Just done some more recording and same thing happened again and again, playback and recording.

    PC SPEC:-
    Windows 10 64bit, Intel i7 8700, 32gb ddr4, Amd 5700xt, Samsung ssd, 2560 x 1440 resolution (Recommended).

    And here is the crash report given in Windows setting:-
    Cubase 10
    Stopped working
    ‎25/‎02/‎2020 18:11
    Report sent
    Faulting Application Path: C:\Program Files\Steinberg\Cubase 10\Cubase10.exe
    Problem signature
    Problem Event Name: BEX64
    Application Name: Cubase10.exe
    Application Version:
    Application Timestamp: 5c935e03
    Fault Module Name: ucrtbase.dll
    Fault Module Version: 10.0.18362.387
    Fault Module Timestamp: 4361b720
    Exception Offset: 000000000006db8e
    Exception Code: c0000409
    Exception Data: 0000000000000007
    OS Version: 10.0.18363.
    Locale ID: 2057
    Additional Information 1: 458d
    Additional Information 2: 458de1f0314ff4805025cd4486c26c2f
    Additional Information 3: 806e
    Additional Information 4: 806ef8cfd5d52fa74300bdda6dc25f3b
    Extra information about the problem
    Bucket ID: 387090af7e7e1465e73abb59dfdc994a (1673856206203820362)

    Everything is up to date and my current eLC is
    I have uploaded a crash report file from the 6th of this month which may have been due to the preference issues and also uploaded the report I have pasted above.
    Any help is much appreciated.

    Attached Files:

  2. jamie Lofts

    jamie Lofts L plates are always on for a musician. Active Member

    Jan 11, 2019
    *Cubase Artist 10
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