As they used to say on the old Monty Python Flying Circus BBC TV show "And Now For Something Completely Different"..... This has to do with the progress that I have experienced in my business doing my vinyl, audio cassette and minidisc to CD transfers. About two years ago I began doing this stuff and it was hard to find customers. I had cheap equipment which I thought then was good enough. Little by little people gave me a chance and liked what I did. These people could only afford to pay between $ 5.00 to $ 20.00 per CD/album job. I was OK with that because I needed the practice anyway. As time went on, word of mouth began to spread and a lot more customers began seeking me out. At first this seemed like a good thing to me. Later it began to dawn on me that it was humanly impossible for me to be able to continue to service this growing mass of customers. There was only one of me and they began growing out of control like a virus. I made enough from these guys to reinvest it into the business by purchasing more expensive equipment. This new equipment allowed me to produce a very high level of sound quality on the CD transfers. With some practice, it made everything that I had done previously sound like garbage. This was because I had input from a new type of customer (known as an audiophile)on what type of equipment I should get to make things better. The previous crowd of nonaudiophiles was blown away by the new sound quality (BUT) still was not willing to pay more for my product. Their logic was "why should I when I can go down to the street corner and pick up a bootleg CD for just $5.00?" My own logic was " I just spent thousands of dollars on this equipment and come hell or high water I'm going to recoup my investment on it". I began seeking out other people who could pay more and I found a few that were willing. These guys were willing to pay hundreds of dollars for five album transfers at a time. Of course, I began paying more attention to these guys. When the older group would approach me again, I would either tell them that I couldn't do it right now or that I would do the job but they would have to wait longer to get it back. They began questioning me trying to find out what was wrong. A few times some of them gave me a self rightious attitude saying that I had failed them when I didn't deliver on time as promised. I eventually told them that I had new customers that were willing to pay a lot more for my service. At first they couldn't understand why someone would be willing to pay that much for a CD. Then it turned into an attack with comments like "Oh, so now you think that you're too good for us" and "remember it was us who helped you become what you are now; you owe us" I would just love to tell these guys what they can go do with themselves but I find myself at a bit of a crossroad. I'm still not making enough money from this thing to quit my day job or be able to hire extra help. Also if I did have money to pay a salary, where would I go to get the help that I need in a more or less start up business? I'm having a problem fleshing this thing out into a money making machine. Any suggestions?