Help needed with new interface/program

Discussion in 'Converters / Interfaces' started by Piccadilly, Jul 24, 2008.

  1. Piccadilly

    Piccadilly Guest

    Alright, so I just purchased an Echo Audiofire 8, as well as Sonar 7, and for some reason, Sonar 7 won't recognize the Echo interface, so I'm completely unable to record anything. I'm getting output from the interface, so I know the hardware isn't broken or anything. Does anyone have any thoughts on this?
  2. Space

    Space Well-Known Member

    Jun 26, 2007
    Hang on...yes.

    Have you look at this page:

    See if any of this applies to your current situation.
  3. Piccadilly

    Piccadilly Guest

    Alright, nothing offered to me on Cakewalk's website helped. I'm now in freak out mode. Could they possibly be incompatible? I don't understand why Sonar would simply fail to recognize the interface I'm using.
  4. Greener

    Greener Guest

    Did you pay for both units from an actual shop?

    You should be entitled to support. Or a refund.

    What OS you using?
  5. Piccadilly

    Piccadilly Guest

    I'm using Windows Vista. I'm really hoping it's not a problem with the OS. Vista's been a bit of a musical nightmare since I got my new computer. I got the interface off of eBay, so I don't know that I'm entitled to support.
  6. Greener

    Greener Guest

    Dude, so many factors.

    Firstly, being a tightarse and buying from e-bay hasn't made your life better.

    Secondly, You have three miss-matched things. Audiofire 8, Sonar 7 and Vista...

    My monies on Vista.

    Try right clicking the volume control in the bottom right corner. Got to playback properties and recording properties. Make sure they are set to the device you want by default.

    Use the help function in Sonar to search for "device" "interface" and as many buzz words you can think of.

    Sonar has an annoying way of needing you to set parameters in more than one place.

    Personally. I'd lose Vista.
  7. Piccadilly

    Piccadilly Guest

    Yeah, if I had a choice, I'd drop Vista, too. However, it's pretty much impossible to get a new computer that isn't customized without it these days, and I'll be damned if I'm buying XP.
  8. Piccadilly

    Piccadilly Guest

    Okay, so I just checked my audio properties in Vista, and my interface doesn't even show up. Should I uninstall/reinstall, or am I really, really ^#$%ed now?
  9. Greener

    Greener Guest

    A little bit from each column.

    Unplug the device, uninstall everything.
    Install drivers for device. Drivers certified for Vista.
    Connect device.
    Verify it's the default device.
    Install Sonar.
    Update it to the current Vista edition (If you can).
    If Sonar's not recognising the device, point it at the device.
    If you can't, I'd say you're all in the ^#$%ed column.
  10. Piccadilly

    Piccadilly Guest

    Haha, alright. Thanks so much for your help. I'll do all of this. If I can't get it to work, could you recommend another DAW offhand? Sonar's the one I prefer to use, but I'm not that experienced with it yet and it wouldn't be a big pain for me to switch to another. The interface, on the other hand, would be a big pain to have to change.
  11. Greener

    Greener Guest

    No ideas, I use Sonar and Audition.

    Cubase and Protools seem to get some mention. You need a dongle for the Pro tools use.

    And, when you score crap from e-bay and pinch your DAW. Expect problems on your POS computer.

    If you care about your music, invest some coin into it.
  12. pr0gr4m

    pr0gr4m Well-Known Member

    Feb 9, 2005
    South Florida
    Home Page:
    I don't think the problem would be with Sonar or necessarily with the interface. My guess is that the problem is a configuration issue involving Vista and the interface. Make sure that the Audiofire is Vista compatible. Make sure that the drivers for it install properly and then get the lastest updates for them from the manufacturers web site.

    If you still don't have any luck try some other audio apps and see if they recognize your interface. See if the vista version of sound recorder can record audio from your interface. Maybe install something like Reaper just to see if it can see your interface.

    If you can't get anything to see the interface, then it won't matter what DAW software you use.

    Keep up the troublshooting and let us know what your results are.
  13. Piccadilly

    Piccadilly Guest

    Alright, status report. I updated the drivers for my Echo interface, and my computer is recognizing the interface now. Thank god. I set it to my default. I've set up everything in Sonar (which is now recognizing the interface as well), but there's one last hurdle. I can't record anything into Sonar for some reason. I've got all my ins and outs specified in the audio options, and everything should be fine. I can't figure out exactly why the signal from my interface isn't making it into Sonar.
  14. Greener

    Greener Guest

    Click the R button in the audio track panel. This arms the track. Hit record.

    When you're done getting it to work, can you post an example of your playing/singing whatever?
  15. Piccadilly

    Piccadilly Guest

    Yeah, I know all that. I'm not totally clueless (though I may present myself to the contrary). The problem is that when it's recording, it's not receiving any signal, and so it's just a blank track. I'll gladly post stuff when I actually get this to work. I'm always looking for constructive criticism on my musicianship and my audio-work.
  16. Space

    Space Well-Known Member

    Jun 26, 2007
    That was why I asked, to rule Sonar out, which is almost always the easiest to do. It either does or does not recognize the audio device which means it's the audio device.

    So we ruled it, make certain you have up-to-date drivers for the audio device. I cannot impart to you how important this is to your situation. These kinds of concerns can go on for days and days with nothing but frustration on both sides due to the inevitable oblique issues that germinate in the process.
  17. Piccadilly

    Piccadilly Guest

    Yeah, I've got that all sorted out. My problem now is that the signal from my interface isn't making it onto the track in Sonar, which I have no idea how to fix.
  18. Space

    Space Well-Known Member

    Jun 26, 2007
    It is time for Lesson Two Grasshoppa:

    Read the Manual.

    It is NOT Sonar...we already know this to be true. It can however still be a lose nut on the keyboard.

    Read the Manual.
  19. Piccadilly

    Piccadilly Guest

    Haha, alright thanks. I'll do that tonight. Hopefully I can get this sorted out relatively soon.
  20. Space

    Space Well-Known Member

    Jun 26, 2007
    I don't want to be rude, well, I enjoy it but maybe another day...anyway, there is not one thing that I or the user Program mentioned that isn't in the manual.

    Not one thing.

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