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differential inputs

Hi All, I recently had an old FurmanPQ6 parametric modded from unbalanced to balanced. When I attempt to use it via a channel insert, I can see signal getting to the unit via the overload LED at the input level pot, but I can't get return signal to the channel. If I return signal to another channel by way of individual patch cords rather than send/return type, I get signal, but not much.

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