http://www.digidesign.com

obviously. but do i uprade to 6.7 then to 6.9 and then 6.9.2 and then all is good? can someone just quickly explain what i need to do?

Direct from the site

"Pro Tools LE 6.9.2 is a free download for all Digi 002, Digi 002 Rack, and Mbox owners with Pro Tools LE 6.7 or 6.9 software."

Edit: from 6.4 I think you need to purchase an upgrade to 6.9, I don't think it's free. and 6.7 doesn't seem to be available on the download page.

anyone have the link for the update to 6.7 or 6.9 from 6.4. that website just confuses me lots, im sorry. and ya i know u have to pay for it, but im not sure how much

I'd call digi.

(reposted from the DAW forum... This is on a Win XP machine, but maybe it can be helpful.)

just upgraded to 6.9LE today from 6.4.

I was going to update to 6.7 first because my local Digidesign dealer (no, not Guitar Center or Sam Ash... a legitimate pro audio/SR house) had NO IDEA if you could update frome 6.4 to 6.9 without 6.7 installed.

So I called Digi. Their Customer Service schmoe said the update would work across 6.7 and I shouldn't have any issues with my plug-ins (legit plug-ins, mind you!). I suspected 6.7 was an accident when they removed the upgrade from the Digistore!

I installed it and no problems. It's up and running fine with no problems. This is on a liquid-cooled P4 2.8 XP Service Pack 2 machine on an MSI board with 1.5G RAM that I built myself almost two years ago when I installed PTLE 5.3.

I have issues with running Sound Forge 8 and Acid Pro 5 now, but this is probably due to me having a cheesy Audigy Gamer sound card on the machine instead of something serious.

As far as the Digi ASIO driver goes, everything sounds great at 24 bit 48 kHz regardless of application. I just can't run the ASIO and Windows wave drivers at the same time now. The applications using my Creative soundcard for quick monitoring on my Altecs now crackle on playback when PT6.9 is still open. But I'm willing to work around that.

Frankly, I was shocked when I could run SF8, Acid 5, and Pro Tools 6.4 all at the same time with different drivers.

I need to update my soundcard anyways. If that doesn't work, Digi shall feel the heat of my wrath and fix it eventually.

It's still the industry standard though.

It's like the Final Cut vs Avid thing going on now. "Cold Mountain" really stirred the editing industry for some fashionable reason. Digi and Avid need to step up... and by that I don't mean addressing the "prosumer" with M series crap.

What do we call that? Pro Tools LELE? Or do us LE users get left in the dust when they finally decide to just offer M Series and HD/TDM versions?

Be wary... Any 001 users out there? What happened to the middle ground?

So you didn't have to pay?

If you were asking me if I had to pay... Yes, $75 USD for the upgrade.

You will have to uninstall previous versions of the PTLE app, restart, and then load up 6.9 with a new authorization code.

i am using mac. but do u have a direct link to the 6.4 to 6.9 uprade. i cant find it on the site

Click on "digistore" up top, then "Pro Tools Upgrades" on the left.

so EVEN THOUGH i am running tiger, i need to get this, update (with it still not working) and then do the tiger upgrade off the site?

As far as paying for it, you need to check the purchase date of your Digidesign hardware.

I was able to update from 5.3 to 6.0 to 6.4 without paying because I lucked out and bought hardware right at the cutoff date. Otherwise, I would have had to pay for the 6.0 to 6.4 upgrade.

Digidesign always includes this information on the upgrade page at the Digistore. So read all the print and see if you can get a "free" upgrade from the dealer you bought the gear from or the Digistore.

A lot of the guys at the big retailers (read as Guitar Center) have upgrade disks sitting around and don't realize who has to pay and who doesn't. I know guys that have walked out with a free upgrade because the guy behind the counter didn't understand how Digi handles this.

If that doesn't work, you'll have to pay. Just expect 2+ weeks or more to get the disks directly from the Digistore.

HA. just got my copy of 6.9! took em three days!