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Troubleshooting a Tascam 22-4 playback issue

I owned this reel-to-reel machine from when I purchased it new years ago. I want to restore it.
One issue I'm having is when playing back recordings I'm not getting audio out of track one. The VU meter shows audio is present. Other tracks are fine.
If anyone can provide some tips to for finding the root cause of failure that would be appreciated.
Thanks,
Paul

Will this help my playback issue? (more inside)

Using Magix Music Maker:

Midi playback skips and studders terribly, and says 100% of my cpu is used when I use multiple tracks with the synth. I know I have enough Ram and my processor is good. What I'm wondering is if the payback midi thats on my computer is causing this problem, and if getting a new soundcard with a better driver will fix this.