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Thomann in Germany - delivery system totally broken they advise don't order!

I've been a Thomann customer for years - my number one source, as in try them first, and only order elsewhere when they can't help - so I got a shock yesterday. On-line I tried to order some products and at checkout noticed a notice saying delivery delay - so clicked on it, and got informed they have problems and are experiencing 6 day delay on dispatch.

Preferred disk/drive delivery to replicatior

I know this is general, but, is there a preferred CD-r (drive,format) to give to clients/replicators as master, in general. i talked to a guy who said it should be a data disc with the most basic version of binary code. The band could've gone to a professional mastering house, of which a few i recommended, as well as some other more established local engineers.