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sampletank pitchwheel/fl studio9 help!

okay my first problem is my pitch knob in fl studio does not work, it moves but no pitch change, the volume knobs work everything else, but not the pitch knob.okay so then i load sampletank in the step sequencer open fruity loops wrapper and put the port number to to 5 which is a free port then put a check in the box that says "send pitch range".Then i load a instrument in sampletank channel 1,