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TC Helicon Voicelive Rack REFUSES to save key

Ok so i've had the same issue with 2 separate units now. When making a patch, I set the key of the song in "hardtune" and no matter how many times I store the preset, as soon as I scroll to another preset and go back to the one I had just saved, the key as been reset to C. So obviously this unit is completely sabotaging it's own purpose and driving me insane at the same time.

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