As it's only been on sale a few weeks, I suspect the clue is Cubase 11 - if it says 10, it's the old model, but if it says 11, it's brand spanking new stock.

paulears, post: 466301, member: 47782 wrote: As it's only been on sale a few weeks, I suspect the clue is Cubase 11 - if it says 10, it's the old model, but if it says 11, it's brand spanking new stock.

It doesn’t say either just Cubase Pro but it does say eligible for a free upgrade to the latest version.

Sorry, I misunderstood from your title. I didn't think there was actually anything really in the box apart from an empty dongle? I did wonder when we got to version 9 if all retail packaging was a bit pointless. They used to have the software on a CD of course, but later on, you just got the code and then had to download the cubase manager application and enter that number? Sorry I can't help - but I suspect dealers get the empty box so they can validate the educational discount applications, so they're probably not even linked to the generation? If you got the software on a USB drive, what version was that?

paulears, post: 466303, member: 47782 wrote: Sorry, I misunderstood from your title. I didn't think there was actually anything really in the box apart from an empty dongle? I did wonder when we got to version 9 if all retail packaging was a bit pointless. They used to have the software on a CD of course, but later on, you just got the code and then had to download the cubase manager application and enter that number? Sorry I can't help - but I suspect dealers get the empty box so they can validate the educational discount applications, so they're probably not even linked to the generation? If you got the software on a USB drive, what version was that?

Hi it is a present for my husband for Christmas and it is sealed. I’m suspicious because it states it can be upgraded to the latest version, I paid for 11 but 10.5 is £100 cheaper.

No - when you buy cubase, the dongle holds the licence and you actually download the latest version using an application they supply. Your licence number is the important thing, and that number, when typed in, updates the software to the version you have paid for. When I wanted to update 10.5 to 11, all you get for the money is the number, and there's nothing really in the box that's useful, to be honest. If you have a version 11 licence - he'll be up and running via the internet in no time. It also unlocks the extra sounds and other things like spectral layers which is included in version 11 - that is worth 100 quid, in fact I was so impressed I actually bought the full version of that!

paulears, post: 466305, member: 47782 wrote: No - when you buy cubase, the dongle holds the licence and you actually download the latest version using an application they supply. Your licence number is the important thing, and that number, when typed in, updates the software to the version you have paid for. When I wanted to update 10.5 to 11, all you get for the money is the number, and there's nothing really in the box that's useful, to be honest. If you have a version 11 licence - he'll be up and running via the internet in no time. It also unlocks the extra sounds and other things like spectral layers which is included in version 11 - that is worth 100 quid, in fact I was so impressed I actually bought the full version of that!

Yes they said the usb licensee is inside. What I’m concerned about is that with it stating it will upgrade, they have given me the 10.5 instead of the 11, but paid for 11 if that makes sense? I wanted the retail box just because it is something to wrap up really.

On another note, is it easy to register?

thanks

Gotcha - your receipt should have a long alpha-numeric code on it. Thats what you need.

Punkyfish, post: 466306, member: 52145 wrote: Yes they said the usb licensee is inside. What I’m concerned about is that with it stating it will upgrade, they have given me the 10.5 instead of the 11, but paid for 11 if that makes sense? I wanted the retail box just because it is something to wrap up really.

On another note, is it easy to register?

thanks

Can you get written confirmation from the retailer that your entitled to v11 with your purchase?

Is it written anywhere like on the product page on their site, or your e-reciept, that the product is V11? If it is take a screen grab of it, in addition to the retailer having it in writing.

paulears, post: 466307, member: 47782 wrote: Gotcha - your receipt should have a long alpha-numeric code on it. Thats what you need.

nothing on the receipt either! Will video opening but ringing shop tomorrow!

kmetal, post: 466308, member: 37533 wrote: Can you get written confirmation from the retailer that your entitled to v11 with your purchase?

Is it written anywhere like on the product page on their site, or your e-reciept, that the product is V11? If it is take a screen grab of it, in addition to the retailer having it in writing.

Will ring them tomorrow, I just really suspect it isn’t 11, will let you know!

Silly question, but who did you buy it from. Never had any issues with Steinberg ever? In fact if people buy old versions just before new ones come out they upgrade them?

paulears, post: 466313, member: 47782 wrote: Silly question, but who did you buy it from. Never had any issues with Steinberg ever? In fact if people buy old versions just before new ones come out they upgrade them?

Andertons music and they are adamant it is Cubase 11 Pro!

Andertons are solid people - if they say it's 11, it will be.

paulears, post: 466318, member: 47782 wrote: Andertons are solid people - if they say it's 11, it will be.

Good to know, Thank you for your help!