They only want your money. They got what they needed and you finally got what you needed. If you had done this on your own, you probably would have saved some money?

I only pay for things I absolutely need
Mx. Remy Ann David

Thought I'd post an update. It will be 6 weeks come this Saturday since I paid to get my music on the various services (iTunes and Spotify are the main ones). I've since only been added to one or two spammy YouTube alternatives. Someone from the company got back in touch with me 5 days ago basically saying that they apologize, they don't know what happened to my release, and they're looking into it.

This is ridiculous in my opinion. I feel as if I'm in some kind of purgatory as I can't send out my query letter to music sites to promote it without my music being on these services. It pains me considering how long I've waited but I'll be asking for a refund come this Saturday if nothing has changed.

And to RemyRad - I wasn't aware that there was a way to get my music on iTunes and Spotify without one of these services as a proxy. I'm pretty sure when I went to Spotify to find out how to get on they told me about services like TuneCore and DittoMusic.

But by all means if there is a way where I can do it manually myself with no middle man please let me know as I'm at my wits end here!

As far as I know (which I don't really because I don't post any for sale music) anybody can sell their stuff on iTunes without going through any middleman. I believe those services merely help to provide for spamming others into purchasing your music for which they get a commission including your sign-up fee? But through cookies and other mal wear you may have picked up, you may get continuously redirected to those middleman spamming sites? You may need to run LAVA Soft Ad-Aware, free version, to eradicate these redirects you may be getting? After all, iTunes gets a commission from everything you sell already, to the best of my knowledge. Why would anyone need a middleman for that? That's an Internet scam that for some, works in thinking they are being better promoted. And maybe you are? Maybe they just want your money? Everything on the Internet is based upon greed profit without any work actually put forth. And that's why they can't find your music! They don't care about delivering services as much as they care about receiving money. And that's why people feel having a good presence on Facebook & Twitter are so important. That coupled with your own server provider, which does cost you a monthly fee. But then, you'd be able to sell directly. You can setup a personal account with your bank to accept credit cards or you can simply sign up for PayPal which now is not exclusive to eBay. And there are greater protections for you through PayPal. So if you're going to put out bucks, you might as well do it on your own behalf instead of lining the pockets of folks who don't give a damn about your product. You could even sell your product through your own website without the use of a third-party server. Most website providers like Go Daddy will provide you with 1 GB of website space. You don't need many megabytes for a website posting. And 500 MB of MP3's available for sale on download from your free 1 GB website service comes free with registration of your domain name through Go Daddy. There are others that work in a similar manner. You can even purchase larger storage on their servers for a smaller monthly fee. And that's what those other folks are basically offering you in a less service oriented and convoluted way.

I have 7 domains registered with Go Daddy and that only costs me about $150 per two years. So I've got 7 GB of available storage & websites. And if I have any problems or questions, they answer their phones nearly immediately, 24/7 and have provided me with excellent customer care. I really just like Danica Patrick because she is a fast woman like myself.

I like fast audio and cars/motorcycles. The 1117 doesn't go over 60 mph. So I'm only a fast woman in the control room and not behind the wheel of that diesel truck for sure.
Mx. Remy Ann David

You can promote your music easily your with the help of DITTO music super offer

ditto music is the best web you can promote your music easily with the help of ditto music.

I'll be Frank and really hope this comment helps fellow musicians. I'll post this comment anywhere and everywhere it's needed just because it is based on not just my experience but a handful of other musicians I have communicated with. I'm a competitive business analyst by trade and a passionate musicians for my escape. My day job has me researching and analyzing companies of all types to the very finest piece of detail.

As a hobby, I write tunes and chose DItto Music as my distributor. Being disappointed is an understatement. They're the poster boys of overselling, over promising and under delivering their services. After using them, I decided to thoroughly look into their organization.

All you find online is arrogant sandbox arguments with other company heads (back and forth banter with Jeff Price formerly of Tunecore) that immediately makes you have NO confidence in their leadership team. They constantly belittle other competitors which is a clear indication of insecurities and incompetence (ask any shrink). The Parsons brothers not CEO or leadership material and you can easily see that with the culture they've set within their own organization. Do yourself a favor and Google "Ditto Scam" before considering them. That type of leadership comes with an education and experience in which I doubt they possess either.

Think about some of the services or companies you use and research their CEO's. You just don't see that type of childish behavior because the successful leaders focus on improving and providing the best products and services for their consumers. That takes passion, motivation and demands time.
Hence why Tunecore fired their own CEO and are focusing on "Tunecore" as a brand, not any one person. Probably one of the best moves they made in an attempt to rebuild their reputation.

You won't find Ditto's amateur and tree house like way of conducting business with Tunecore, CDbaby, MondoTunes or ReverbNation. Take your pick, all reputable and ethical companies with integrity. Not Ditto Music.

If Ditto Music was officially US based and they're not...they list Nashville, but that's most likely a residence than a business, They would have lawsuits lined up.

Do yourself a favor and do your homework before choosing your distributor. Good companies start from the top down, this is a basic fact. I would suggest any of their competitors before selecting Ditto.

I have UGF Digital for years.

Over the years I have tried most of the popular sites, Tunecore, CD Baby, UGF Digital, Ditto and others. UGF Digital was the best choice. They pay less than the others but since they are an actual label (unlike the other ones) they provided me with marketing services they helped me tremendously. I now have sales in almost 10 countries, my Facebook likes have quadrupled and my music was submitted by them last year for the Grammy's. From what I gather they utilize their own network plus the network of Sony/The Orchard which means my music in almost 800 stores in more countries. I feel like I can't play ball with the big dogs if you cant find my music everywhere theirs is, so I'll take my 800 stores and those that choose Tunecore can be satisfied with 70 or so.. 100% of 0 sold is $0. The numbers don't lie.
http://UGFDigital

Givenchy1, post: 408544 wrote: I'll be Frank and really hope this comment helps fellow musicians. I'll post this comment anywhere and everywhere it's needed just because it is based on not just my experience but a handful of other musicians I have communicated with. I'm a competitive business analyst by trade and a passionate musicians for my escape. My day job has me researching and analyzing companies of all types to the very finest piece of detail.

As a hobby, I write tunes and chose DItto Music as my distributor. Being disappointed is an understatement. They're the poster boys of overselling, over promising and under delivering their services. After using them, I decided to thoroughly look into their organization.

All you find online is arrogant sandbox arguments with other company heads (back and forth banter with Jeff Price formerly of Tunecore) that immediately makes you have NO confidence in their leadership team. They constantly belittle other competitors which is a clear indication of insecurities and incompetence (ask any shrink). The Parsons brothers not CEO or leadership material and you can easily see that with the culture they've set within their own organization. Do yourself a favor and Google "Ditto Scam" before considering them. That type of leadership comes with an education and experience in which I doubt they possess either.

Think about some of the services or companies you use and research their CEO's. You just don't see that type of childish behavior because the successful leaders focus on improving and providing the best products and services for their consumers. That takes passion, motivation and demands time.
Hence why Tunecore fired their own CEO and are focusing on "Tunecore" as a brand, not any one person. Probably one of the best moves they made in an attempt to rebuild their reputation.

You won't find Ditto's amateur and tree house like way of conducting business with Tunecore, CDbaby, MondoTunes or ReverbNation. Take your pick, all reputable and ethical companies with integrity. Not Ditto Music.

If Ditto Music was officially US based and they're not...they list Nashville, but that's most likely a residence than a business, They would have lawsuits lined up.

Do yourself a favor and do your homework before choosing your distributor. Good companies start from the top down, this is a basic fact. I would suggest any of their competitors before selecting Ditto.

I've used Ditto, since 2009. I work at a music college based in the Midlands so i'd say we have released around 100+ artists through their system since 2009.
Firstly, the comment above is by one of the competitors mentioned in their own paragraph. You can tell which one it is because it's the one you haven't heard of. Every time i see any distribution review for any company, they are on here. Their name starts with an M. Steer clear.
As for Ditto, we have always had great service. Releases have been on time, quickly distributed and always been paid within a few hours of putting our requests in.
If you check out this review by Wired magazine it's a pretty spot on run down between what you get. http://www.wired.co.uk/magazine/archive/2013/05/test/tune-in-sell-out
With Tunecore you are putting your music into a big system without any human interaction. CDbaby and Ditto aren't poles apart in terms of both having great customer services, but CDbaby is really expensive and i would say out dated now, based on their market position.

MAS records Kidderminster is my label. Anyone who wants to know more about our artists or people we are working with feel free to contact me on here. Ditto have never let us down and i am happy to give you details of artists that we have distributed through them.

Dittomusic's attitude and conduct is terrible.

Their response is fast when it involves transferring funds to them. However, when it comes to transferring funds to the customer and general inquiries, their response is slow and downright rude at times. They will reply with ridiculous excuses for their unprofessional behaviour when they have already shown that they can respond promptly. Their response is selective I.e. When a customer intends to transfer funds to them.

At the moment, they have promised me to refund an incorrect charge directly on my credit card within 5 to 7 business days. Over 15 business days have passed and I have yet to receive a reply to my email.

Dittomusic used to have a good reputation. However, over the past 3 years a lot of labels and artists as week as reviewed have reported poor conduct and dishonesty. Maybe they grew too fast and couldn't handle it or got greedy, I don't know exactly what but they don't seem to be very open either.

At this rate, they will have setup heir own failure.

Stay away from Dittomusic.

Regarding royalties:
They also claim to be unable to payput sales from unlicensed remixes (which is fair), however, they take no initiative or show any intention in redirecting sales originating from those remixes to the original copyright holder - it's a double standard. They have withheld sales from unlicensed remixes.

I've had similar experiences to ones described in other bad reviews.

1. Customer service was slow, failed to reply to the right questions and offered no solutions.

2. The sales data and trend reports went down for everyone and my streams were underpaid. I contacted customer services and was given conflicting and inaccurate information. My main questions were left unanswered.

3. Shortly after my polite complaint, I received an email from Ditto saying all my music had been taken down. My account seems to have been deleted and I can't get access to any payment of past or future royalties. Ditto claimed Spotify had spotted fraudulent streaming activity, which Spotify have not confirmed their end. What's more, every single track in every single store has been deleted. They have a clause allowing them to keep any artist's money, which they quoted: "8d. We have the right to terminate this Agreement immediately if We believe You are engaging in fraudulent or illegal activity, or following any behaviour deemed by Us as threatening, disrespectful, unprofessional or otherwise carried out by You or any associated parties. Any breach of our terms and conditions by You would result in a non refund of payment." In other words, no evidence required and they can take all your money!

My feeling is that Ditto don't like customers that ask the customer support team uncomfortable questions.