I bought a supposedly new in box "last of the USA made" ART PRO VLA's off of Ebay. In the picture it was outside of the box, and the seller only had 2 previous sales, so I was a little suspect, but I went ahead about purchased it anyway.
When I recieved it, the box looked beat up and old, but the unit looked absolutely brand new. I hooked it up to my studiomaster console with 2 unbalanced cables out of my tape bus into the unit,, then 2 unbalanced cables out of the unit and into track 1 and 2 on the board. I had faders up but no signal was being passed yet, and the mixer was on. Then I turned on the power on the PRO VLA and the VU meters lit up for about 1 second then went black. Now it doesn't power up at all.
The seller won't hasn't responded to my multiple emails, it's been about 3 days. I don't know if he sent me a non functional unit, or if I fried it. The VU meters did light for a second,, and now they don't light at all and the unit doesn't turn on. The manual says it has balanced ins/outs but it claims it will work fine with unbalanced cables as well.
Any ideas for me? Thanks guys.
Comments
I wouldn't open up or touch the thing - wait for the seller to r
I wouldn't open up or touch the thing - wait for the seller to respond.
If the seller doesn't respond (though give him time, perhaps he's out of town), something is obviously up.
File a complaint with paypal / ebay, stating the unit arrived not as described (At this point and since the seller is not responding, I reeaaaally doubt you turning it on was the cause of it, assuming you know how to plug something in the wall, and hook up xlr cables!). State you want a refund as you received a non-functioning unit. After all, this is NOT your fault at all.
By the way, I would already put the thing in dispute with your credit card if you paid that way.
No offense but I've never known a Studiomaster board that had en
No offense but I've never known a Studiomaster board that had enough output to fry anything.
Check for a fuse under the hood.Massive is right ,all the Pro arts have one inside.Put in your claim as suggested .Put in a claim to the SHIPPER since they had it last.The tape outs on that board aint a whole lot of volts...I use mine across the sub-bus on my Ghost and drive the bejesus out of it constantly...no blow up.YMMV
I'd keep pushing... :evil: :evil:
I'd keep pushing... :evil: :evil: