I thought I'd do a video about why you should think very hard before buying a pedal steel - even if it's cheap.

I am having trouble with a fellow who plays a Showbud pedal steel guitar. He is not happy with the sound he is getting from the guitar ( a high 2.5 - 4K raspy sound ).
I have tried to remove some of the frequencies with the EQ and removing the high-endoff the amp,,, any suggestions, other than telling him to buy a new steel?
Any help would be appreciated.