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M-Audio Defective products

Member for

13 years 8 months
Is this true that M-Audio products don't have long? Someone said that they got 10 keyboards and only 1 worked perfectly fine and others were defected. I need to know this since if My BX5a monitors arent that good then probley I should get the Edirol MA-15D since they told me that Edirol and Roland are much better brand and they had no problems.

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Member for

15 years 9 months

KingSix Sun, 02/03/2008 - 18:41
Maybee you get wrong information... I have some M-Audio products (FW1814, Octane Preamp, Oxygen 61 midi controller) for some time now and got no problem. I personnaly think that M-Audio are not considered "cheap" but affordable stuff. In this case it's always possible to have trouble with materiel but not specially M-Audio. And I always have great support for question by the support crew.

Member for

16 years 6 months

moonbaby Mon, 02/04/2008 - 00:05
First off, I don't see where Kingsix said anything about the length of time he's had the M-Audio gear, am I missing something here? The Roland products I've owned over the years all had the same warranty: 1 year on parts, and a mere 90 days on the labor. Does that mean that they only last 90 days? Read the fine print; I believe that their Edirol gear carries a similar warranty. Besides, most gear (75+%) carries a 1-year warranty or even less.
Who is telling you the crap about M-Audio vs. Edirol anyway? The dealer trying to sell you Edirol? Yeah, he's your buddy...

Member for

19 years 9 months

Thomas W. Bethel Mon, 02/04/2008 - 05:56
In audio as in most things you get what you pay for.

If you pay $6000 for a tape deck (Nagra) you should expect that it will be around for a while. If you pay $120.00 for a dual microphone preamp you cannot expect it to be built for a lifetime of service. There are exceptions but they are few and far between. Pro audio stuff is built for continuous service (or should be) since people are making their living off the equipment. Prosumer or consumer equipment is built for the hobbyist and is really not designed for the sometimes rough and tumble world of pro audio.

Buy what you can afford but be aware that just because you paid what you consider to be a lot does not mean that it will last forever.

Companies like Benchmark, Lavry, Weiss and Bryston are built to last and Bryston even has a 20 year warranty to back up their feeling that it is built for the long haul. Sometimes having fewer pieces of equipment that are built well is better than having a rack load of equipment that is going to self distruct in a couple of years. MTCW

Best of luck....!

Member for

15 years 9 months

KingSix Mon, 02/04/2008 - 06:10
moonbaby wrote: First off, I don't see where Kingsix said anything about the length of time he's had the M-Audio gear, am I missing something here? The Roland products I've owned over the years all had the same warranty: 1 year on parts, and a mere 90 days on the labor. Does that mean that they only last 90 days? Read the fine print; I believe that their Edirol gear carries a similar warranty. Besides, most gear (75+%) carries a 1-year warranty or even less.
Who is telling you the crap about M-Audio vs. Edirol anyway? The dealer trying to sell you Edirol? Yeah, he's your buddy...

Sorry for my lack of detail.... I have my 1814 and octane for about 2 years and little less for the midi controller....

Member for

16 years 6 months

moonbaby Mon, 02/04/2008 - 06:27
KingSix wrote: [quote=moonbaby]First off, I don't see where Kingsix said anything about the length of time he's had the M-Audio gear, am I missing something here? The Roland products I've owned over the years all had the same warranty: 1 year on parts, and a mere 90 days on the labor. Does that mean that they only last 90 days? Read the fine print; I believe that their Edirol gear carries a similar warranty. Besides, most gear (75+%) carries a 1-year warranty or even less.
Who is telling you the crap about M-Audio vs. Edirol anyway? The dealer trying to sell you Edirol? Yeah, he's your buddy...

Sorry for my lack of detail.... I have my 1814 and octane for about 2 years and little less for the midi controller.... No need to apologize. This was my point-that you DIDN'T state that the gear was less than a year old, as icswoosh claimed.
And, Tom is very right about "prosumer" gear (like M-Audio). Much of it is designed with no regard to longevity or serviceability. I still have several pieces from the 70s (!) that are still running strong (Marantz, Technics, Ashly,and dbx, among others). You gets what you pays for.

Member for

17 years 6 months

Cucco Mon, 02/04/2008 - 07:21
lcswoosh05 wrote: Is this true that M-Audio products don't have long?

Have long until what? Until they're married? Until their next bus?

Or do you mean that they "don't have long" as in some kind of physiological slur? (That's what Enzyte is for.)

lcswoosh05 wrote:
Someone said that they got 10 keyboards and only 1 worked perfectly fine

In general, I have found that "Someone" is retarded. As is his close friend "Somebody." The only person more retarded is "They."

Case in point, why would somebody by 10 keyboards unless they were starting some kind of music teaching facility? If they bought one after another after another and kept returning them due to their *defective* nature, then it truly proves my point about the retardation issue.

lcswoosh05 wrote:
and others were defected.
Holy Crap! Do you mean that they snuck out from their own country under the tyranny of a communist-like regime and have sought refuge here in the US? That's COOL. It's like Blackmarket only better!!!

lcswoosh05 wrote:
I need to know this since if My BX5a monitors arent that good

They're not. They're okay, but I'd shudder to use the term "good" with them...

lcswoosh05 wrote:
then probley
Having a hard time understanding this one...
*Probley.*
Do you mean an adverb as in "like a probe" or "probe-like"
or *Probably* as in "likely to occur"

lcswoosh05 wrote:
I should get the Edirol MA-15D
Why? That's like trading in a Pinto on a Gremlin.

lcswoosh05 wrote:
since they told me that Edirol and Roland are much better brand and they had no problems.

Ahhh...there's *somebody's* and *someone's* more retarded cousin "They" again.

Don't listen to They, Somebody, or Someone.

lcswoosh05 wrote:
M-Audio only covers for 1 year so I thought that means that they don't trust there products so they only give one year.

Hmmm....check out the warranty on almost every single product in the world. 1 Year Parts, 1 Year labor. Those that deviate from this usually offer 1 year parts, 90 days labor.

If you want a product with a better warranty, check out some of Dave Hill's Products. They have a great warranty. They're smidgen pricier than their M-Audio bretheren, but just a little better.


:P

Member for

17 years 2 months

JoeH Mon, 02/04/2008 - 07:22
I don't waste time with conspiracy theories. M-Audio is what it is; and indeed, you do get what you pay for, no different than any other product out there competing for my dollars. So far, I'm a fan of their stuff; it works reliably and does exactly what they say it does.

I have had an FW410 for three or four YEARS now, and it works perfectly for all my PC work as a multichannel ouput and occasional cheap extra mic pre or line in.

Even more amazingly, their online support was fantastic when I tried to get it working for my iMAC for a live sound/surround audio gig. (SOOOO Many choices, for so many versions of the MAC OS. Bravo!)

I couldn't believe all the drivers they had on their website - more than I've ever seen for any website offering tech support; they obviously want this product to work with whatever computer you bought, and it's much more support than other companies who have sometimes all but given up with new support. After finally getting the right driver to match the OS in my iMAC, the driver not only loaded itself perfectly, but initiated a flawless FIRMWARE update, too. (Before I realized what it was doing, or could even stop it, it was halfway done - scared the crap outta me, but worked flawlessly when it was done. WOW!!! When was the last time you've seen THAT kind of gizmo/update work so well, eh?)

Finding the right software and firmware update at 2 a.m. before an important show, for a four year old product (that I was almost ready to replace) makes one VERY happy and loyal, if you ask me. How much longer do I expect it to work? Doesn't really matter to me; for what I paid for it so long ago now, it's already paid for itself many times over.

I believe that Avid owns them now, or....? Sharing ownership with ProTools isn't so bad, I would guess.

Member for

13 years 8 months

lcswoosh05 Mon, 02/04/2008 - 08:05
Cucco wrote: [quote=lcswoosh05]Is this true that M-Audio products don't have long?

Have long until what? Until they're married? Until their next bus?

Or do you mean that they "don't have long" as in some kind of physiological slur? (That's what Enzyte is for.)

I misstype alot sorry but I meant to ask was "Is this true that M-Audio products don't last long?"

Member for

17 years 6 months

Cucco Mon, 02/04/2008 - 08:19
I'm quite familiar with them.

They are no better than your M-Audios. They sound different, that's for sure. But are they better? No.

Maybe they'd sound more to your liking or maybe they won't. The only way to tell is to listen to them.

However, since you seem hell-bent on getting rid of your M-Audios and are making up excuses as to why they and the company as a whole suck, I doubt any words I might type here will change that.

So...go buy the Rolands, put your M-Audios on Ebay and call it a day.

I am curious to know how one speaker is more durable than another. Just what the hell are you doing to speakers to call into question their durability? Speaker juggling? Speaker tennis?

Member for

17 years 6 months

Cucco Mon, 02/04/2008 - 13:22
gdoubleyou wrote: Their USB keyboords are know for failing USB.

By whom?

If you happened to have a small issue with a manufacturer, it's difficult to proclaim that manufacturer as having a known problem! That's a little on the absurd side.

Besides, what exactly does it mean "failing USB?"

It's one thing to say "I've had a problem with brand X model Y." But to say "Because I've had a problem with brand X model Y, you will too because the whole industry knows there's a problem."

When whole product lines en masse are defective, companies go out of business and/or get sued.

Let's not be ridiculous here.

Member for

18 years 6 months

gdoubleyou Mon, 02/04/2008 - 13:37
Units still power up but cannot communicate or be detected by the computer.

After the third one failed, I moved to the O2 model, no problems so far, but now I power down the keyboard and disconnect when not in use.

They replaced them no questions asked, nobody appeared to be surprised that they had failed, so obviously I wasn't the only one.

Plus the number of reports I've seen about their USB keyboard failures.

8)

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