Hmmm...

I have no experience with that desk, it may just be the way its default power up is, but that doesn't sound right to me...

Have you tried powering up without any midi, FW or USB connected? I'm talking about powering up the console without any types of interfaces connected at all, like you would if you pulled it new out of the box...

It may be receiving some sort of hidden RX command that is telling the desk to do that, or if you are using MMC, the controller parameters might need tweaked internally in some settings section of the desk...

Also, are there any other issues? Is anything else wrong?

Have you visited the A&H site to insure that all your drivers and firmware are up to date?

Link removed

Have you contacted A&H tech support?

You might also try reinitializing the console, I would assume that info would be in your manual - usually with most desks like this, it's a process of holding down a certain combination of function buttons while powering up and it resets your console to default factory settings... just know that in most cases, anything you have stored will disappear once you do that.

fwiw
-d.

DonnyThompson, post: 401564 wrote: Hmmm...

I have no experience with that desk, it may just be the way its default power up is, but that doesn't sound right to me...

Have you tried powering up without any midi, FW or USB connected? I'm talking about powering up the console without any types of interfaces connected at all, like you would if you pulled it new out of the box...

It may be receiving some sort of hidden RX command that is telling the desk to do that, or if you are using MMC, the controller parameters might need tweaked internally in some settings section of the desk...

Also, are there any other issues? Is anything else wrong?

Have you visited the A&H site to insure that all your drivers and firmware are up to date?

ZED-R16 | ALLEN & HEATH // WORLD CLASS MIXING

Have you contacted A&H tech support?

You might also try reinitializing the console, I would assume that info would be in your manual - usually with most desks like this, it's a process of holding down a certain combination of function buttons while powering up and it resets your console to default factory settings... just know that in most cases, anything you have stored will disappear once you do that.

fwiw
-d.

Thanks for the reply..:)
All drivers/firmware are up to date. Tried powering up the board without anything plugged in and same thing. The console functions perfectly, no other issues. Tried uninstalling the MMC commands from the board In Studio One and re-installing, still no cheer.

I can't seem to find any videos online of just the transport section that show the board powered up except for one and the camera jumps around so much it's hard to see but I think there all on in that vid also??, like I said it's really hard to tell ?. If anyone that has this board can chime in to confirm yes or no, that would be the ticket...??..:)

Can't seem to find any info about restoring the factory settings but I'll keep searching.

I wouldn't reinitialize anything until I'd contacted with tech support.

DonnyThompson, post: 401567 wrote: I wouldn't reinitialize anything until I'd contacted with tech support.

Agreed!!..Just sent them an Email, so we shall see..:)...Thanks for your reply's..:)

Jessabert, post: 401573 wrote: Agreed!!..Just sent them an Email, so we shall see..:)...Thanks for your reply's..:)

Just got this from A&H Tech support....:)

Dear Jesse

Thanks for the message regarding ZED-R16

We can confirm that it is normal that Transport and MIDI buttons on this console remain permanently illuminated.

We hope this helps.

Best Regards
Allen & Heath Technical Support