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Speaker Cabinet Wiring

I have a Madison 4x12 cabinet. It has Eminence Symphony drivers and on the plate in back it has MONO, STEREO, and OUTPUT. The problem is that only the MONO side of the cabinet works. It is not the speakers, because when I plug into the STEREO side instead the other half of the cabinet works. Therefore, this must be a wiring issues. This goes out to all you wiring experts out there!