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Recording acoustic guitar issues

Hey, I'm trying to record some acoustic guitar but have some problems. I'm using a guitar with a built in microphone that is hooked up to an external soundcard Edirol UA-25. I'm recording in Cubase SX3. The problem that it seems no matter what I do the recording comes out with extremely low gain, the track show almost only a thin line unless I play really strongly.

Acoustic shells

I frequently record in a hall where they put up an acoustic shell for choral concerts to project the sound. It's a beautiful Wenger Diva shell, but to my ear, the sound is really harsh, both live and on the recordings. Has anyone encountered this? When I record concert bands or percussion ensembles in the same space, they don't have the shell, and the sound is very nice.